Refund Policy

This Refund Policy applies to payments made to Legal Chambers for premium plans, paid upgrades, and other platform features ("Premium Features"). Last updated: February 22, 2026.

Overview & Scope

This Refund Policy covers payments made to Legal Chambers for premium products and platform features (for example subscriptions, paid upgrades, one-time premium feature purchases). It does not govern payments made directly to independent advocates for legal services rendered outside the platform.

1. Refund Eligibility

Refunds are considered only for payments made to Legal Chambers for premium features and subscriptions. Eligibility depends on the type of product (one-time purchase or recurring subscription), the timing of the request, and whether the paid feature was materially unavailable or defective.

2. Subscriptions and Cancellations

Subscriptions renew automatically unless cancelled. You can cancel from your account settings or via support.
Cancellation stops future billing; it does not automatically refund amounts already paid for an ongoing or completed billing cycle.
If your plan explicitly supports prorated refunds for unused time, we will calculate proration based on remaining subscription time and actual service availability.
Trial plans and promotional credits are governed by the terms displayed during sign-up and may be non-refundable.

3. One-time Purchases & Failed Delivery

For one-time premium feature purchases, refunds may be issued when a feature is not delivered or is demonstrably non-functional and we cannot remedy the issue within a reasonable time. Report problems promptly with evidence (screenshots, transaction id).

4. Plan Changes and Pricing Updates

We may change pricing, plan inclusions, or Premium Feature availability over time. Changes generally apply to future renewals or future purchases. If a Premium Feature is discontinued, we may offer an alternative, credit, or prorated adjustment where appropriate.

5. How to Request a Refund

Contact support through the contact page or email with your account details, the transaction id, and a short explanation. We will acknowledge receipt and typically respond within 7 business days. Refunds, when approved, are issued to the original payment method and may take additional time to appear on your statement.

6. Anti-Fraud, Misuse, and Chargebacks

To protect the platform, we may refuse or delay refunds where we detect suspected fraud, abuse, policy violations, or chargeback threats. Examples include:

using Premium Features and then requesting a refund after benefits were consumed;
multiple refund requests across accounts or payment methods;
attempts to manipulate usage logs or access controls;
chargebacks initiated without first contacting support.

If a chargeback is initiated, we may suspend access during investigation and share relevant records with the payment processor.

7. Exceptions and Non-refundable Items

Payments made directly to advocates (outside the platform) are not covered by this policy.
Setup fees, onboarding fees, or administrative fees (if any) may be non-refundable if they cover work already performed.
If you violate our Terms (spam, scraping, harassment, illegal content), you may lose eligibility for refunds.
Taxes and payment gateway fees may be non-refundable where required by the processor or applicable law.

8. Governing Law

This Policy is governed by the laws of India. Any disputes will be handled according to the jurisdiction described in our Terms and Conditions.

Contact support for refund requests.